Professional Websites & SEO
Professional, mobile-friendly websites built to capture enquiries, with local SEO and initial Google Business Profile optimisation.
Never miss a website enquiry again
Capture enquiries on your website and get an instant SMS with the customer's details, send an automatic acknowledgement, and reply from your normal mobile or through the LeadConnector app. A simple system for busy business owners who cannot watch their inbox all day.
Enquiries that reach you instantly, not when you next check email
Capture enquiries on your website and get an instant SMS, with automated customer acknowledgements and simple two-way messaging. The point is simple: when a customer wants to reach you, the enquiry comes to you straight away and the customer knows it has been received, so nobody is left waiting.
Who this is for
This service is designed for trades, contractors and service-based businesses, including builders, electricians, plumbers, roofers, landscapers, cleaning companies and similar businesses. If you spend your day on the tools or on the road rather than at a desk, getting enquiries by text means you can respond before a competitor does.
Common problems we solve
- Enquiries sit in an inbox you only check in the evening, by which point the customer has already called someone else.
- Customers submit a form and never know if you actually received it.
- You want to reply from your normal phone without learning a new system.
- You need a record of who contacted you and what was said, without a full CRM.
How the enquiry system works
Four steps from a customer getting in touch to you following up. No complicated setup, no automated sales sequence, just a clear path from enquiry to conversation.
- Step 1
Customer submits an enquiry
A customer visits your website and submits an enquiry through the website form or chat widget. Their contact details and enquiry information are recorded.
- Step 2
You receive an instant SMS
You get an SMS containing the customer's name, telephone number and enquiry details, so you know about the enquiry straight away without checking your email.
- Step 3
Customer gets an automatic acknowledgement
The customer automatically receives an SMS confirming their enquiry has been received and that the business will be in touch.
- Step 4
You contact the customer
You can call or text the customer using your normal mobile phone, or manage the conversation through the LeadConnector app using your configured business SMS number.
SMS messages sent from your normal mobile phone are not automatically synchronised with LeadConnector. SMS usage charges are the responsibility of the business owner.
What is included
Each part of the enquiry and SMS system below can be set up to work with your website. You can see exactly what is involved rather than a vague "lead generation" promise.
Website enquiry forms and lead capture
Forms on your website that capture customer contact details and enquiry information in one place.
Website chat widget for customer enquiries
A chat widget so customers can ask a quick question without leaving your site.
Instant SMS notifications to business owners
An SMS to you containing the customer's name, telephone number and enquiry details the moment an enquiry comes in.
Automated SMS acknowledgements to customers
Customers automatically receive a confirmation text that their enquiry has been received and that the business will be in touch.
Direct communication from your normal mobile
Call or text customers back using your normal mobile phone. No new device or app required to respond.
Two-way SMS through the LeadConnector app
Send and receive SMS messages through the LeadConnector mobile app using a configured business SMS number, keeping conversations in one place.
Basic enquiry records and conversation history
Customer enquiry records and conversation history are kept in LeadConnector, so you can see what was said without a complicated CRM.
Why this works for busy business owners
The system is built around how trades and service businesses actually operate. It does not promise guaranteed leads or sales, and it does not force you into a complicated CRM.
Speed
An instant SMS means you know about an enquiry the moment it arrives, not the next time you open a laptop.
Customer reassurance
An automatic acknowledgement tells the customer their message landed, so they are not left wondering.
Reply your way
Call or text from your normal mobile, or use the LeadConnector app with a configured business number. You choose.
Simple records
Enquiry details and conversation history are kept in LeadConnector without a full CRM or sales pipeline.
No sales sequences
There is no automated sales follow-up sequence. How and when you chase an enquiry stays in your hands.
Works with your website
Enquiry forms and a chat widget sit on your site, so capture happens where customers already are.
What this system does
- Captures enquiries from your website form and chat widget.
- Sends you an instant SMS with the customer's details and enquiry.
- Sends the customer an automatic acknowledgement text.
- Lets you reply from your normal mobile or via the LeadConnector app.
- Keeps basic enquiry records and conversation history in one place.
What it does not do
- It does not guarantee leads, enquiries or sales.
- It does not guarantee SMS delivery or offer free, unlimited messaging.
- It does not run an automated sales follow-up sequence.
- It does not sync messages sent from your normal mobile into LeadConnector.
- It is not a full CRM or sales pipeline management tool.
Works alongside your website and reviews
Enquiry capture sits on top of a professional website, and review requests help turn completed jobs into Google reviews. These systems are designed to work together.
Google Review Automation
One-action Google review requests triggered after a job, with an automated SMS review link and optional reminders.
What customers say
Reviews are pulled live from our Google Business Profile.
Enquiries and SMS questions
The questions trades and service businesses most often ask about enquiry capture, SMS notifications and customer communication.
Customers can submit enquiries through a form on your website or through a website chat widget. Their contact details and enquiry information are recorded when they get in touch.
Ready to capture enquiries the moment they arrive?
Tell us about your business and how you currently handle enquiries. We will show you a free website mockup with enquiry capture built in.
Prefer to talk it through? Call us on 07964 151023 · Open 7 days, 08:00 to 22:00