Practical websites and customer communication for busy business owners

NAJA Media is an independent digital agency founded in 2026 by Nathan and Jake, based in Somerset and serving trades, contractors and service-based businesses throughout the UK.

Why we started NAJA Media

NAJA Media was founded in 2026 by Nathan and Jake as an independent digital agency based in Somerset. The business specialises in professional websites and straightforward digital solutions for trades, contractors and service-based businesses.

We help businesses establish a professional online presence, improve their local search foundations, capture customer enquiries and communicate with customers more efficiently. Our focus is on practical, repeatable systems that help busy business owners manage enquiries and customer communication without unnecessary complexity.

We do not build complicated CRM systems, bespoke automation platforms or advanced sales pipelines. Instead, we concentrate on the three things that make a real day-to-day difference: a website that gets found, a way to capture enquiries, and a simple method for asking happy customers for a Google review.

At a glance

Founded
2026, by Nathan and Jake
Based in
Somerset, United Kingdom
Built for
Trades, contractors and service-based businesses
How we work
Simple, repeatable systems, no complicated CRM

How we think about websites

A website should do more than look good. It should get found by local customers, make it easy to get in touch, and tell you the moment someone does. That is the standard we build to.

  • Built around your business

    We shape each website around what your business does and who you serve, rather than dropping your details into a generic template.

  • Mobile first, always

    Most of your customers will first find you on a phone, so every site we build works cleanly on mobile before anything else.

  • Enquiries you can act on

    A website is only useful if it turns visitors into enquiries. Capture, notifications and follow-up are built in from the start.

  • Local search foundations

    Local SEO and an initial Google Business Profile optimisation give your business a sensible starting point in local search.

  • Straightforward to run

    Hosting, maintenance and ongoing support are handled as part of a monthly package, so you are not left to manage it yourself.

  • No overpromising

    We do not guarantee leads, sales, rankings or reviews. We build solid foundations and practical tools, then support them.

Who we work with

We work with trades, contractors and service-based businesses, including builders, electricians, plumbers, roofers, landscapers, cleaning companies and similar businesses. Whether you need your first website or a redesign of an existing one, the build is shaped around your business rather than a one-size-fits-all approach.

Website and enquiry services are available UK-wide, delivered remotely, with no fixed service radius. We do not take on international work outside the United Kingdom unless it has been separately confirmed.

What we do not do

Being clear about what is out of scope helps you know exactly what you are getting:

  • No e-commerce stores or online product sales
  • No online course portals or appointment booking systems
  • No complex or bespoke business automations
  • No full CRM implementation or sales pipeline management
  • No social media management or paid advertising management
  • No guaranteed leads, rankings or reviews

Three systems we focus on

Everything we do sits under three practical services. Each one is designed to work on its own or alongside the others.

Websites & SEO

Professional, mobile-friendly websites built to capture enquiries, with local SEO and initial Google Business Profile optimisation.

Enquiry & SMS

Capture enquiries on your website and get an instant SMS, with automated customer acknowledgements and simple two-way messaging.

Google Reviews

One-action Google review requests triggered after a job, with an automated SMS review link and optional reminders.

What customers say

Reviews are pulled live from our Google Business Profile.

Let's build something practical for your business

Tell us about your business and what you need. We will show you a free website mockup before you commit to anything.

Prefer to talk it through? Call us on 07964 151023 · Open 7 days, 08:00 to 22:00